YOUR INFORMATION

Privacy notice

Last updated October 20, 2026

What this form collects

When you send a repair request, Elsinore Tech Solutions collects your name, email, optional phone number, preferred contact method, ZIP code, device type and model, and the details you provide about the issue. The request also receives an identifier and submission time.

How your information is used

Your information is stored to review your inquiry, respond about repair options, and arrange service if you choose to proceed. Sending a request does not subscribe you to a marketing list or book an appointment. Website hosting, database, and email delivery services process submitted information to operate this website and notify us about repair inquiries.

Repair records and customer tracking

If your inquiry becomes a repair, we also keep service notes, device condition and accessories, appointment details, estimates and your approval or decline, repair progress, invoices, and payments recorded by the business. This website does not collect card details or process payments.

We may email you about your repair, estimates, appointments, invoices, and recorded payments. Your private tracking link provides access to your repair and allows responses to published estimates. Keep the link private: anyone who has it can use it. Contact us if you need a link replaced or revoked. A necessary, secure cookie remembers access to your repair on this device for up to seven days; the link itself may expire or be revoked earlier.

Technician notes and supplier costs are restricted to the business dashboard. Customer-visible updates are kept separate. Email delivery providers process the recipient address and message contents to send repair updates.

Keep sensitive information out of the form

Please do not submit passwords, device passcodes, payment information, or personal files. A repair request is not a secure channel for those details.

Questions or removal requests

To ask about information you submitted or request its removal, email info@elsinoretechsolutions.com and mention your privacy request. Include only enough information to identify your earlier inquiry. We may need to verify that the request comes from you.

Website analytics

This version of the website does not include advertising trackers or third-party analytics scripts. The hosting provider may process technical information needed to operate and secure the service.